This is a subjective metric, and I am inclined to give more leeway to people I know and less to known trolls. But, sometimes, even known trolls can make comments that fit the rules. And sometimes, our friends get a little carried away. As with any blog, anyone who doesn't like the rules can always go comment somewhere else.
YOU can help by engaging real comments politely, even if you disagree, and ignoring the steaming masses of troll exudate. Nothing attracts them back to the same ground then someone poking at the pile with a stick. If they get your attention, they will just come back for another eruption.
Note that when I remove a true troll's comment, I will remove any that responded to it. So just ignore the troll, please.
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